Have a question or not sure what to expect? We’ve got you covered!
Please arrive on time, as late arrivals can reduce the time available for your assessment and treatment. Wear loose, comfortable clothing that allows easy movement. If you have a low back, hip, or knee concern, bring a pair of shorts. For shoulder-related issues, a loose t-shirt or tank top works best. If you have a doctor’s referral, please bring that along as well.
Upon arrival, you’ll be asked to complete intake and health history forms along with a consent form. Your first appointment is typically from 45 minutes to 60 minutes, where your physiotherapist will gather a detailed history of your condition and current symptoms. You may be asked to change into appropriate clothing so a proper posture and movement assessment can be performed. Following the assessment, your physiotherapist will explain the likely cause of your signs, symptoms, or physical impairment based on their assessment and clinical reasoning.
Yes, where the insurance provider permits, we are happy to submit claims directly on your behalf, making the process as seamless as possible for you.
The number of sessions varies depending on your specific condition and how long you’ve been experiencing symptoms. After your initial assessment, your physiotherapist will recommend a treatment plan along with an estimated number of sessions to help guide your recovery.
Session length varies depending on the type of service, physiotherapy, massage therapy, or acupuncture. Our team will confirm the exact appointment duration when you book with us.
Not at all. You can begin treatment before receiving your test results. Our physiotherapists will conduct a thorough assessment and develop a working diagnosis to get your recovery started right away. Once your results are available, simply bring a copy to your next appointment so your therapist can review and refine your plan if needed.
No, you do not. Physiotherapists are primary care providers and can assess and treat patients without a referral. However, some extended health insurance plans may require a doctor’s referral for reimbursement purposes. We recommend checking with your insurance provider to confirm your specific coverage requirements.
Both are excellent options and work very well together. We generally recommend starting with physiotherapy, as the assessment is more comprehensive and will result in a clear diagnosis and structured treatment plan. Your physiotherapist can also communicate with your massage therapist about specific areas to focus on. Used together, physiotherapy and massage therapy complement each other beautifully, whether your goal is recovery, pain relief, or overall relaxation.
OHIP does not cover physiotherapy or the other services we offer at Heal360 Physio and Rehab. This is standard across most physiotherapy clinics in Ontario. However, the majority of private and employer-sponsored health benefit plans do include physiotherapy coverage. Please review your plan details or contact your provider to confirm.
Heal360 Physio and Rehab is located in Brampton and provides physiotherapy and rehabilitation services for patients of all ages and conditions. Visit our Contact page for our full address and directions.
Most extended health and benefits plans follow the standard calendar year, running from January 1st to December 31st. However, this may vary by insurance provider. Please confirm with your provider. Book your appointment today!
No, laser therapy is a quick, comfortable, and completely painless treatment with no downtime or recovery period required.
No referral is needed to book with us. Physiotherapists are regulated primary care professionals. That said, your insurance plan may require a referral for reimbursement, so it’s worth checking with your provider beforehand.
Physiotherapy is covered under many extended health benefit plans. We recommend reviewing your plan details or reaching out to your insurance provider to confirm your coverage before your appointment.
Absolutely. At Heal360 Physio and Rehab, we welcome patients of all ages, from children and adolescents to adults and seniors, and tailor our approach to each individual’s needs.
No, physiotherapy is a non-invasive, conservative form of care. It is focused on restoring function, reducing pain, and supporting your recovery goals through movement, exercise, and hands-on techniques with no surgical procedures or injections involved.
Treatment costs vary depending on the type of service and the nature of your condition. Please contact our clinic directly for current pricing information.
Yes, we carry a range of products, including TENS units, compression stockings, braces, and other rehabilitation supplies. Payment is required at the time of purchase, and we will provide you with an invoice to submit to your insurance provider for reimbursement. Some plans may also require a doctor’s note, so please check with your insurer in advance.
Any balance not covered by your primary insurance plan would be payable out of pocket. If you have a secondary insurance plan, you may be able to submit the remaining amount to that provider for additional reimbursement.
Yes, we offer dry cupping therapy as part of our treatment options at Heal360 Physio and Rehab.
Get professional physiotherapy care at our clinic or from home.
